🛜 Updating Your eduroam Settings
Why do eduroam settings need to be updated?
From time to time, the security certificate used by the eduroam Wi-Fi service is renewed to maintain a secure and reliable network.
When this happens devices that still trust the old certificate may no longer be able to connect.
Updating your eduroam settings ensures your device recognises and trusts the new certificate.
What you need to do
Once the certificate update has taken place, you may need to:
- Remove (forget) the existing eduroam configuration
- Reconnect using the updated settings
Choose your device type below and follow the relevant steps..
Personal Devices
Windows (personal)
Remove existing eduroam network/settings
Reconnect using the configuration 
guide:
macOS (personal)
Remove the old eduroam profile forget the network:
Reconnect using the configuration guide:
iOS (iPhone / iPad)
Remove the old eduroam profile or forget the network:
Reconnect using the configuration guide:
Android
Remove the old eduroam profile or forget the network:
Reconnect using one of the configuration guides:
University-Owned / Managed Devices
Some university-owned or centrally managed devices receive Wi-Fi settings differently from personal devices.
If you're using a managed device, follow these specific instructions instead.
Windows (managed device)
Reconnect using the configuration guide:
macOS (managed device)
Remove old eduroam network entry:
Reconnect using the configuration guide:
Need help?
If you experience problems after updating your settings:
- Ensure all old eduroam profiles, certificates, and saved credentials have been removed
- Try reconnecting from scratch
- Contact the ITS Service Desk for further assistance